Design a sustainable system to enrich senior care program
User Study and Insight
This pro bono initiative looks at the local senior care & service centers, develops a pilot program to involve more professional individuals to pitch in the topic of the aging society, and designs a way to inject fresh content into existing senior community programs.
The Challenge: How might we minimize the barriers to involve/invite more people to part-take in senior care initiatives.
The Solution: By inviting people to speak on their professions and translate their knowledge/practices into course content similar to a modern-day HR video training program. And develop a course program platform that is easily accessible and replicable to any social worker.
We named our initiative "senior optimizing league" to indicate that we will be a supporting force to the frontline social workers and created an identity and a series of material that could further benefit our audience.
We launched a pilot program for 12 weeks, and within that period, many course instructors and assistants were trained and then dispatched to a number of community care centers. It is incredible to see how professionals volunteered, and their knowledge is now becoming part of the service to bring new energy nationwide.